How we handle your data
Cozy Zephyr keeps this policy easy to read and understand. In short, we don't create visitor profiles, and your message is used only to reply to you.
Privacy
2026-08-22
What reaches us
We don't use login systems or maintain visitor files. Only what you enter in your message reaches us: typically your name, how to contact you, and your question. We never ask for card details on this site.
Use of your information
We use the information you give us only to respond and address your concern. We don't add you to mailing lists without permission, and we don't share your data with others for marketing purposes.
What your browser stores
There are no analytics tools on this site. Your browser only stores one small item: a flag showing you closed the cookie notice, so you won't see it again.
Service providers
We don't sell your personal information. Your message goes through our hosting provider's mail system; they only use it to deliver the message. The sole exception is when we're required to comply with a legal order.
Retention periods
We keep inquiries while we work on your request, then up to two years after closing, then we delete them. If laws require a longer storage period, that applies only to those specific records.
Rights over your data
Seeing your data, fixing mistakes, erasure and stopping any use are your rights, free of charge. Write to hello@cozy-zephyr.com and we will respond promptly after a short identity check.
Keeping it safe
Our data is secured with access restrictions. Only staff who need to answer your message can see it.
Contact about privacy
This policy covers the website operated by Cozy Zephyr. Questions go to hello@cozy-zephyr.com.
Contact
Cozy Zephyr, 〒980-0804 宮城県仙台市青葉区大町2-13-13 — hello@cozy-zephyr.com — 022-610-8411